I think I know which country they are talking about. I wouldn’t call it over capacity, but at capacity which still means metro every 3 minutes and every train is full. The experience of so many hundreds of people moving in and out can definitely be overwhelming. Combined with the noise, the heat in the summer and the smell, even if it’s on the better side of the scale world wide is still far from ideal.
I think I know which country they are talking about. I wouldn’t call it over capacity, but at capacity which still means metro every 3 minutes and every train is full. The experience of so many hundreds of people moving in and out can definitely be overwhelming. Combined with the noise, the heat in the summer and the smell, even if it’s on the better side of the scale world wide is still far from ideal.
If its at full capacity its time to consider expansion unless the city has strict rules in place to limit growth.