Folks choose to forgo support to use Linux where I work.
I don’t know how many of them are actually competent to support themselves. I only hear from the ones who are both incompetent and also manage to find out that I am (was?) a Linux admin.
Years ago my boss told me a researcher was using Linux and had a couple questions for me. That email thread could have been edited and turned into a Linux Administration for Dummies book. It was months and months. Every answered question led to three or four more questions.
That boss retired, and the new boss is a 100% Microsoft guy, so at least I won’t have to support clueless Linux users anymore.
From time to time I hear about someone getting a Linux server set up. When I ask, they say the vendor is managing updates on the server. When I check I find that the server hasn’t had any updates or reboots since it was installed.
Every single criticism in this post could be equally leveled against windows and its users. Especially the part about servers not being updated. Your second paragraph is also a classic example of survivorship bias.
At my place, most problems happened with Windows. Although those systems were air-gapped, problems occurred with the local-network updates setup by the IT team.
Most Linux systems were either used only for internet or treated as “devices”, so minimal complaints there.
The software developers’ Linux systems were expected to be handled by themselves, so any IT support would just be a favour.
Folks choose to forgo support to use Linux where I work.
I don’t know how many of them are actually competent to support themselves. I only hear from the ones who are both incompetent and also manage to find out that I am (was?) a Linux admin.
Years ago my boss told me a researcher was using Linux and had a couple questions for me. That email thread could have been edited and turned into a Linux Administration for Dummies book. It was months and months. Every answered question led to three or four more questions.
That boss retired, and the new boss is a 100% Microsoft guy, so at least I won’t have to support clueless Linux users anymore.
From time to time I hear about someone getting a Linux server set up. When I ask, they say the vendor is managing updates on the server. When I check I find that the server hasn’t had any updates or reboots since it was installed.
Every single criticism in this post could be equally leveled against windows and its users. Especially the part about servers not being updated. Your second paragraph is also a classic example of survivorship bias.
Of course.
Nice.
At my place, most problems happened with Windows. Although those systems were air-gapped, problems occurred with the local-network updates setup by the IT team.
Most Linux systems were either used only for internet or treated as “devices”, so minimal complaints there.
The software developers’ Linux systems were expected to be handled by themselves, so any IT support would just be a favour.