Multiple game creators describe ineffective moderation on the platform, resulting in unchecked hatred in forums and targeted campaigns of negative ‘anti-woke’ reviews
I’ve tried contacting gaming press about this. I contacted Valve (several times) citing their own rules, screenshots of blatant transgressions and they repeatedly closed my ticket and ignored me. I avoid buying games directly from Steam now. If I can find the screenshots later I’ll update my post.
Edit: So here is the ticket I opened (this was -months- after repeatedly reporting someone spamming the N-word in the Official Steam Deck group chat for weeks).
Hey, you might want to contact the Sentinels of the Store group about this - they do reports on Steam’s developer and customer issues, and occasionally have direct communication with Valve.
I’ve tried contacting gaming press about this. I contacted Valve (several times) citing their own rules, screenshots of blatant transgressions and they repeatedly closed my ticket and ignored me. I avoid buying games directly from Steam now. If I can find the screenshots later I’ll update my post.
Edit: So here is the ticket I opened (this was -months- after repeatedly reporting someone spamming the N-word in the Official Steam Deck group chat for weeks).
Hey, you might want to contact the Sentinels of the Store group about this - they do reports on Steam’s developer and customer issues, and occasionally have direct communication with Valve.
In fact they covered this article in a recent post: SteamWatch - Developers Accuse Steam of Failing to Tackle Bigotry
Thanks, I really appreciate it, I’m just going to bed now but I’ll be sure to check this out ASAP.