• alessandro@lemmy.caOP
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    6 hours ago

    It’s never a good idea to fall in love with CEOs; a company may sometime “help” their customer, but when strategic partner asks for a slap in the face for the customer… there’s no “may”, only must.

    Steam comes with Denuvo, third party launcher filled with ads and kernel level anticheat. None of these was required by Valve… yet… they still slap their customer in the face per strategic parteners requests.

    Also, refund is not something in Gabe’s book: it was written in Australia’s laws (also EU and other countries) and only after lot of struggles he conceded it.

    • thingsiplay@lemmy.ml
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      4 hours ago

      Denuvo is not by Steam. It’s a third party DRM that the publisher of the game decides to put it. Steam should not be in a position to decide what the publisher do. The anger about Denuvo should be focused on the publisher, not Valve / Steam. I don’t know why you think I fall in love with Gabe… I just admire that he understands the gamers and does stuff in Steam that reflects it. Compared to other out of touch CEOs. No need to interpret more that that what I said. And no need to mud something that is positive.