I’m having trouble getting an IP address via DHCP on my HP ProLiant DL380 Gen9 server running Debian. I’ve tried various troubleshooting steps, but nothing seems to work.

Error messages:

  • “No DHCPOFFERS received”
  • “No working leases in persistent database - sleeping”
  • “Activation of network connection failed” (GNOME)
  • “IP configuration unavailable” (Plasma)

Hardware:

  • HP ProLiant DL380 Gen9 server

Software:

  • Debian operating system
  • GNOME and Plasma desktop environments

Troubleshooting steps:

  • Checked network cable and ensured it’s properly connected
  • Restarted network service
  • Set /etc/NetworkManager/NetworkManager.conf managed=true

Additional information:

  • Internet worked during the Debian installation process, but not after booting into the installed system.
  • The problem occurs on both GNOME and Plasma desktop environments, but Plasma provides a slightly more helpful error message.

I’d appreciate any help or guidance on resolving this issue. Has anyone else experienced similar problems with DHCP on a HP ProLiant DL380 Gen9 server with Debian?

          • JackGreenEarth@lemm.eeOPEnglish
            0·
            3 months ago

            I tried changing the IP in manual settings, I’m not sure how I ping an IP, I assume it’s a command that I don’t know, but as the screenshots show, accessing a website didn’t work. I saw an IP in the startup menu and tried that but it didn’t seem to work

              • JackGreenEarth@lemm.eeOPEnglish
                0·
                3 months ago

                Why is that? I applied the change, and restarted the Ethernet connection, but I still don’t have internet

                • Possibly linux@lemmy.zipEnglish
                  0·
                  3 months ago

                  You have a upstream issue then. I would start by checking the physical port and then work your way up until you find the fault.

                  It is also possible you have a bad network card as this is older hardware

                  • JackGreenEarth@lemm.eeOPEnglish
                    1·
                    3 months ago

                    I tried what I said, reinstalling to see if it still had internet. It did not. Therefore I went into a rabbithole of trying to rule out specific things of why it was working then but not now, and I still have no idea why it was working then, but I have plugged the Ethernet powerline into a new, more inconvenient, plug socket, and the wired internet is mostly working! I can still access most sites, but Firefox won’t connect to addons.mozilla.com or accounts.firefox.com. Idk if that’s a Firefox issues or a network issue, but it’s mostly working now, which is great!