I don’t think they were talking about firefox. I think they were just complaining in general. The bit about needing to buy new equipment is what gives it away that they’re talking about not having TPM2.0.
Edit: Just saw that they confirmed my guess under a different response to me.
That doesn’t make any sense, though. Firefox still supports Windows 10. It’s just support for 7 and 8 that’s ending.
I don’t think they were talking about firefox. I think they were just complaining in general. The bit about needing to buy new equipment is what gives it away that they’re talking about not having TPM2.0.
Edit: Just saw that they confirmed my guess under a different response to me.