But a Reddit post from 11 days ago from an apparent Rogers employee affected, claimed they were one of the more than 1,000 laid-off agents paints a different picture.

“I am a part of the 1000+ agents in Roger’s that are getting laid off and I would like us to be heard and actually have a voice for once,” the person wrote.

They claimed they were told to stay silent. “Why has management specifically told us to stay quiet and not to go to the media about this? Because they know this is wrong on so many levels.”

The post accuses Rogers of using workers to train an AI tool introduced last year—under the pretense of helping them—only to later replace them with it. “We were exploited and taken advantage of,” the employee claims.

  • StinkyFingerItchyBum@lemmy.ca
    link
    fedilink
    English
    arrow-up
    18
    ·
    2 days ago

    I want to see Telus, Rogers, Bell and Videotron Merge. Then get nationalized into the public provider they were always supposed to be.

    • Kaput@lemmy.world
      link
      fedilink
      arrow-up
      2
      arrow-down
      1
      ·
      2 days ago

      Wait Vidéotron if doing fine . There expensive but have actual customer service.