But a Reddit post from 11 days ago from an apparent Rogers employee affected, claimed they were one of the more than 1,000 laid-off agents paints a different picture.
“I am a part of the 1000+ agents in Roger’s that are getting laid off and I would like us to be heard and actually have a voice for once,” the person wrote.
They claimed they were told to stay silent. “Why has management specifically told us to stay quiet and not to go to the media about this? Because they know this is wrong on so many levels.”
The post accuses Rogers of using workers to train an AI tool introduced last year—under the pretense of helping them—only to later replace them with it. “We were exploited and taken advantage of,” the employee claims.
I abandoned Rogers years ago after they billed me for a service that they then told me wasn’t available, and denied me a refund. It took a total of 7 hours on the phone to their customer service and eventually losing my temper so badly I was yelling before they made any effort to sort it out. Since then they’ve been sending reps to the door who all assure me their customer service is totally transformed and much better than before. I always told them I doubted it and would never return to Rogers. Seems my instincts were right.
Ya totally, maybe give Shaw a try. Oh wait. /s
Don’t be dumb, shaw is owned by Rogers. Try Fido. /s
I had issues with rogers doing the same harassment to me. I told them if I got 1 more phone call or 1 more piece of mail addressed to me I was going to charge them with harassment. There has never been a call since, and for 6 months i received no mail from them, then in month 7 I guess they assumed I had moved by then as the normal junk with Resident started again.